Do you need access to my broker or exchange account?
No. A safe diagnostic uses redacted source, configuration and logs. Credentials, API secrets and remote account access are not requested.
Free incident-preparation guide
The timestamps, alert settings, payloads and downstream logs needed to find where a TradingView signal and an automated trade first diverged.
Use one missing, late, duplicated or unexpected trade instead of mixing several unrelated failures.
Record chart timezone, exchange timezone, receiver timezone and the exact timestamp format used by every log.
Record symbol, timeframe, bar open and close times, relevant inputs and whether the signal used a forming or confirmed bar.
Provide the authorized editable version that was running when the incident occurred, including imported-library versions.
Capture the alert condition, frequency, expiration, message template and whether the alert was created before or after a script change.
Keep field names and non-secret values, but remove webhook URLs, tokens, API keys, account IDs and credentials.
Preserve request timestamp, HTTP status, parsed fields, validation result and queue or retry events around the incident.
Include the broker or exchange request, response code, fill data and nearby error lines for the same time window.
Write the exact order, side, quantity, price rule and timing that should have followed from the signal.
Agree whether the diagnostic ends at a proven divergence point, a reproducible case or a separately quoted repair.
No. A safe diagnostic uses redacted source, configuration and logs. Credentials, API secrets and remote account access are not requested.
No. The chart calculation, alert engine, HTTP delivery, receiver parsing and broker execution are separate stages and require separate evidence.
Not always. Intrabar values, higher-timeframe requests, alert snapshots and data-feed differences can make realtime and reloaded history differ. The timing model must be documented first.
Free diagnostic resource
Compare developing and confirmed higher-timeframe values before treating a visual chart match as alert evidence.
Open the free toolReady for a feasibility check?