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Terms of Service

Last updated: December 20, 2024

1. Acceptance of Terms

By accessing and using StratCoreAlpha's website and services, you ("Client") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

These Terms constitute a legally binding agreement between you and StratCoreAlpha, a sole proprietorship operating under German law.

2. Description of Services

StratCoreAlpha provides professional MQL5 (MetaQuotes Language 5) development services, including but not limited to:

  • Expert Advisor (EA) development
  • Custom indicator creation
  • Strategy optimization and backtesting
  • Code review and debugging
  • Technical consultation
  • Strategy audit and assessment

All services are provided on a project basis, with specific deliverables and timelines agreed upon in writing before commencement.

3. Client Responsibilities

As a Client, you agree to:

  • Provide complete and accurate strategy specifications
  • Respond promptly to requests for clarification
  • Test deliverables thoroughly upon receipt
  • Provide feedback within agreed timeframes
  • Make timely payments as specified
  • Not provide false or misleading information

4. Payment Terms

Payment terms are as follows:

  • Deposit: 50% payment required before project commencement
  • Final Payment: 50% upon delivery of final code
  • Payment Method: Through Stripe (PCI DSS compliant payment processor)
  • Currency: All prices in EUR (€) unless otherwise agreed
  • Late Payment: 1.5% monthly interest on overdue amounts
  • Payment Security: All payments protected by Strong Customer Authentication (SCA)

4.1 Stripe Payment Processing

We process all payments through Stripe, Inc. By making a payment, you agree to:

  • Stripe's Connected Account Agreement
  • Strong Customer Authentication (SCA) requirements under PSD2
  • Stripe's privacy policy and data processing terms

4.2 Refund Policy

Due to the custom nature of MQL5 development services:

  • Deposits are non-refundable once work has begun
  • Final payments are non-refundable upon code delivery
  • Bug fixes and minor adjustments are included for 30 days after delivery
  • Major changes require additional payment agreements

5. Intellectual Property Rights

Client Ownership: Upon full payment, you own all rights to the custom code developed specifically for your project, including:

  • Source code files
  • Compiled executables
  • Documentation
  • Setup guides

Our Rights: StratCoreAlpha retains rights to:

  • Use anonymized code samples in portfolio
  • Reuse generic algorithms and functions
  • Existing intellectual property and tools

Third-Party Libraries: You are responsible for licensing any third-party libraries or components used in your project.

5.4 Exclusive License and Usage Rights

Upon full payment, you receive an exclusive, non-transferable license to use the developed MQL5 code with the following terms:

  • Exclusive Usage: You are the sole licensee of the custom-developed code
  • No Resale Rights: You may not sell, license, sublicense, distribute, or otherwise transfer the code to third parties
  • Single Account Usage: Code is licensed for use on your personal trading accounts only
  • Source Code Protection: You may not share, publish, or make the source code available to others
  • Modification Rights: You may modify the code for your personal use, but may not redistribute modified versions

5.5 Support and Maintenance

We distinguish between bug fixes and major changes:

  • Bug Fixes: Free for 30 days after delivery. Includes fixes for functionality that doesn't work as specified
  • Major Changes: Require additional payment agreement. Includes new features, significant logic changes, or broker compatibility updates
  • Support Response: Bug fix requests will be addressed within 3 business days during the support period

5.6 MetaTrader & MQL5 Compliance

You acknowledge and agree to:

  • Comply with MetaQuotes' Terms of Service
  • Ensure your trading activities comply with your broker's terms and conditions
  • Use developed code only on authorized trading accounts
  • Respect MetaQuotes' intellectual property rights
  • Not use code for any prohibited activities including market manipulation

6. Confidentiality

Both parties agree to maintain confidentiality of all proprietary information exchanged during the project. This includes but is not limited to trading strategies, algorithms, source code, and business information. Confidentiality obligations survive the termination of these Terms for a period of 5 years.

7. Disclaimer of Warranties

7.1 No Financial Advice

We explicitly state that:

  • We are NOT financial advisors or investment advisors
  • We do NOT provide investment recommendations or financial guidance
  • Our services are limited to MQL5 code development and technical implementation
  • All trading strategies implemented must be developed and tested by you

7.2 Trading Risk Warning

⚠️ IMPORTANT WARNING:

Trading foreign exchange, contracts for difference, and other financial instruments on margin carries a high level of risk and may not be suitable for all investors. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose.

7.3 Service Limitations

We provide our services "as is" and make no warranties regarding:

  • Trading performance or profitability of implemented strategies
  • Market conditions, volatility, or future price movements
  • Compatibility with specific broker platforms or market conditions
  • Error-free operation of all code under all market scenarios
  • MetaTrader platform availability or functionality
  • Internet connectivity or VPS server reliability

7.4 Backtesting Limitations

Backtesting results have inherent limitations:

  • Past performance is not indicative of future results
  • Backtesting may not account for real-world market conditions
  • Slippage, spreads, and liquidity may vary in live trading
  • Technical failures may occur during live trading

7.5 Your Responsibility

You acknowledge and agree that:

  • You are solely responsible for all trading decisions and associated risks
  • You must test all strategies thoroughly before deploying real funds
  • You should never risk more than you can afford to lose
  • You understand that automated trading carries additional risks
  • You are responsible for monitoring your automated trading systems

8. Limitation of Liability

To the maximum extent permitted by law, StratCoreAlpha's total liability for any claims arising from these Terms shall not exceed the total amount paid by you for the specific services giving rise to the claim. We shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to trading losses.

9. Termination

Either party may terminate these Terms with 7 days written notice. In the event of termination by the Client before project completion, all payments made are non-refundable. We reserve the right to terminate services immediately if you breach any of these Terms.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms are governed by and construed in accordance with German law. This applies to all clients, regardless of your location. By using our services, you expressly agree to German jurisdiction and waive any conflicting legal provisions of your country of residence.

10.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

  1. Direct negotiation between parties in good faith
  2. Mediation if negotiation fails (optional, mutually agreed upon)
  3. German courts as final recourse

10.3 Jurisdiction

The exclusive place of jurisdiction for all disputes is Neuenkirchen, Germany. For international clients, this means you agree to resolve disputes in German courts under German law, even if you are accessing our services from outside Germany.

10.4 Language

These Terms are provided in English for international clients. The German version of these Terms shall prevail in case of any discrepancies or conflicts between the English and German versions.

11. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modified Terms.

12. Contact Information

For questions about these Terms of Service, please contact us:

Arnold Holm
StratCoreAlpha
Lindenstraße 6
49586 Neuenkirchen
Germany
Email: contact@stratcorealpha.com
Phone: +49 176 22109518

This document is part of StratCoreAlpha's legal compliance framework.